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Help: EDGE Finance research: competitors' real screens and flows… (1)

EDGE Finance research: competitors' real screens and flows… (1)

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  • Verify 1: No agent is ever the customer. Every flow a…: Verify: No agent is ever the customer. Every flow assumes a human with a phon…
  • Verify 2: Delegation stops at people. Mercury's team…: Verify: Delegation stops at people. Mercury's team invites are the closest th…
  • Verify 3: The assistant cannot act. PayPal's assistan…: Verify: The assistant cannot act. PayPal's assistant explains; it does not pe…
  • Verify 4: No rehearsal. No product lets you (or your…: Verify: No rehearsal. No product lets you (or your agent) rehearse a payment,…
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