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Review APP reimbursement performance

Regulator, auditor and ombudsman access: Review APP reimbursement performance. Starts when: PSR reporting. Steps: Open APP claims grid; View decisions and timings; Compare to 5 day standard. Done when: Every claim shows the decision date against the standard. Rules that apply: PSR Specific Direction 20.

Every capability, grid and graph, with demo data. Nothing real is changed.

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