HelpAccount
BuildReviewVisualize
Export data

Report complaints and compliments annually

Communications, FOI and complaints: Report complaints and compliments annually. Starts when: Year end. Steps: Compile volumes, times and outcomes; Include ombudsman decisions; Report to committee. Done when: The report is presented and published. Rules that apply: Local Government and Social Care Ombudsman annual review letter.

Every capability, grid and graph, with demo data. Nothing real is changed.

Sign in with EDGE ID