HelpAccount
BuildReviewVisualize
Export data

Repair a misdirected payment

Payment operations: Repair a misdirected payment. Starts when: Customer sent to a wrong account. Steps: Open claim; Contact receiving bank; Recover; Credit customer; Record. Done when: Recovery record shows the request and the outcome within the regulatory window. Rules that apply: PSRs 2017 reg 90 incorrect unique identifier.

Every capability, grid and graph, with demo data. Nothing real is changed.

Sign in with EDGE ID