Set up a Direct Debit

Customer self-service: Set up a Direct Debit. Starts when: Customer authorises an organisation. Steps: Receive mandate from originator via Bacs; View mandate in grid; Advance notice shown; Collection posts; Receipt. Done when: Mandate appears in the grid and the first collection posts with a receipt. Rules that apply: Bacs Direct Debit Scheme Rules; Direct Debit Guarantee.

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